Terms and Conditions
Introduction

These are the Terms and Conditions of TripKhalifa that will assist you in reviewing the clauses and other mandatory rules. In these Terms and Conditions, the terms "TripKhalifa.com," "We," "Us," and "Our" refer to TripKhalifa, and "You," "Your," and "Customer" refer to the users. When you read the terms and conditions, you will be informed about the terms related to international travel, booking, changing, cancellation, and other relevant topics. When you use our website, it will be considered as your acceptance of our terms and conditions. If you disagree, please refrain from using our website.

Booking, Cancellation, and Refund Terms
  • When you book your flight with us, a non-refundable convenience fee will be charged. If, for any reason, you do not travel or cancel your flight ticket, the fee will not be refunded.
  • If you have entered an incorrect name on your flight or there are any mistakes in spellings, and the ticket has already been generated, you cannot make changes. Any changes will depend on the airline's policy and are subject to the service fee.
  • When you need to cancel a flight directly with the airline, you must notify us so that we can process the refund.
  • When you apply for a refund due to a flight cancellation, we will only provide a refund if the airline issues it to us. The time it takes to receive a refund for a flight cancellation depends on the airline’s processing time.
  • Your baggage limit will depend entirely on the airline's baggage allowance or the fares you have booked. We will not be liable if your baggage exceeds the limit or if your entry is denied by the airline during check-in due to excess baggage. Additional allowance may be purchased directly from the airline.
  • If your flight is cancelled or rescheduled by the airline for any reason, then we are not liable for it. You must contact your concerned airline directly.
  • The group booking prices fluctuate over time, so we do not take any responsibility.
Passport and Visa

Before your travel date arrives, check the document requirements or consult the embassy to stay informed. We do not accept responsibility if the authorities prevent you from boarding the flight due to missing documents, such as a passport or visa. You should also check the validity of your passport.

Health

You should check the health requirements before traveling internationally. If you are stopped at the airport due to any health-related issues, we do not accept any responsibility. You should ensure required vaccinations, medications, and medical clearance as needed.

Site Usage

We help you make flight bookings and provide the necessary assistance. There is no other purpose of our services.

  • You are permitted to use our website for personal and non-commercial purposes, and you agree not to engage in any fraudulent activities.
  • To use our services, you must be at least 16 years old.
  • You agree not to duplicate or mirror any of our services or the website.
  • All the information that you provide us should be accurate.
  • If you are using the service for someone else, it will be assumed that they are informed about our terms and conditions.
Third Party Links

Whenever you visit our website, you may find links or advertisements to other websites, travel suppliers, or third parties. We assume no responsibility for their content or services. You should check their website for their terms and conditions. We will not be liable for any harm or loss caused by clicking on these links.

Indemnification

You agree and are liable to pay for any damage, loss, fine, or expenses caused to us by a claim made by a third party due to your breach of our terms and conditions or violation of third-party rights. You must cooperate when we are defending against such claims.

Waiver

You agree not to claim against TripKhalifa, its related entities, or employees. We are not responsible for:

  • Any delays in the departure or arrival of flights, or changes in fares.
  • Any mental distress or inconvenience on the flight.
  • Any unlawful activity you are involved in.
  • Any loss or damage to another person’s property.
Changes to Terms

We reserve the right to change these terms and conditions at any time, without providing prior notice. The updated version will be available on our website. You can check our website regularly to stay informed. For any queries, you can contact us at +1-803-946-5114.