Privacy Policy

TripKhalifa understands the importance of maintaining everyone’s privacy. In this privacy policy, the term “TripKhalifa.com”, “We”, “Our”, “Us” refer to TripKhalifa, and “You”, “customer”, “User”. “Your” refers to you. This privacy policy describes how your data is collected, used, and disclosed, as well as the security measures in place to protect your information when you use our website. This policy applies to both visitors and customers. It is suggested that you read the policy carefully before sharing any information. By continuing to use our website, you will be deemed to have accepted our privacy policy.

What Personal Information We May Collect?

All the information that can be used to identify a specific individual or that belongs to a person. Some of them are listed below:

• Your Name
• Residence Address
• Contact Number
• Email Address
• Payment details
• The other information that you provide us includes your needs, preferences, and dietary requirements.
• Information related to your bookings (Travel date, destination, departure location)

When using our website, if you share any information regarding another person with our service provider, it will be considered that you are authorized to do so. According to the privacy policy, in such a case, you permit us to use the shared information.

How We May Collect Personal Information?

• Through our services: We may use the personal information you provide to us, or that we have already collected, such as contact details, dietary restrictions, bookings, special assistance requests, and registered credentials.
• Offline: We may obtain the personal information you provide us through offline methods, such as when you contact our customer service agent.
• Via Other Sources: We may also obtain personal information from other sources, such as social media platforms, public databases, joint marketing partners, and other third parties (the ones allowed by the applicable laws).

How We May Collect Analytics/ Advertising Data?

• Through the use of our Website: When you use our website, we, our travel service suppliers, and our third-party partners may track and obtain the website and application data, for instance, the date and time of using them on your devices, the information and documents that you have downloaded from the website on the specific devices.
• By using Cookies: Cookies are data files that are stored directly on your device to store information about your visit to a specific website. Cookies enable us to track your usage and actions, study market campaigns, collect usage information, and build response rates.
• By your IP Address: The IP Address is a unique numerical address given to all devices by their Internet Service Provider for communication. This enables us to record the time and websites accessed in our server log files. Using all this information from the IP Address, we can track your approximate location.
• By aggregating the information: The Aggregate of the information does not lead back to any one individual. It only helps to prepare specific data that can be accessed for further study and analysis.
• Using the physical location: Your location can be tracked in many ways, such as by using the satellite, cell phone tower, or Wi-Fi signals. When we track your area, it is used to provide you with personalized advertisements and location-based content. You can turn off the tracking option from your device, but you will not receive any customized service or content from us.
• Through your browser or device: We collect certain information from the browser or device you are using, including screen resolution, device type, MAC address, operating system, internet browser, and device model.

How We May Use Personal Information?

• We use the information to complete your booking.
• The information is used to help resolve issues, address queries, and fulfill your requests.
• To keep you updated with the administrative information regarding the terms and conditions and policies.
• To provide personalized marketing information such as offers and discounts.
• To inform you about participation in contests and promotions.
• To permit social sharing functionality.
• To permit you to share messages with your contact through the website or the application.
• We use the personal information to create an aggregate. The data used in the aggregate can not be traced back to an individual.

How Personal Information May Be Disclosed?

• To the third-party suppliers, so that they can meet the requirements of your booking with our platform.
• Your information may be disclosed to other travel-related companies with whom we partner up.
• The information is also shared with our business partners, whose advertisements for products and services are displayed on the websites.
• Your personal information may be shared with the third-party sponsors or operators of contests and promotions.
• You may also disclose the personal information on chats, blogs, profile pages, etc.
• If we engage in a merger, amalgamation, dissolution, or any other similar event, all the information collected will be shared with the acquiring entity.

Security

To protect your personal information and details that you have shared with us, we employ all reasonable and appropriate technical, administrative, and organizational measures to ensure their security. However, no measures can guarantee complete security for data transmission and storage.

Legal Age to Use Site

We do not accept responsibility for children under the age of 16 using our services. If you are underage, then it is recommended that you use it under the supervision of an adult or your guardian.

Cookies

When you use our website for our services or any other purpose, we may track your information and usage through the use of cookies or similar technologies.

Updates to the Privacy Policy

We reserve the right to make changes to the Privacy Policy without notifying you. If there is any loss, we do not take any responsibility for it. The changes will take effect from the date the changes are made to the policy. If you have any issues or questions, please don't hesitate to contact us +1-803-946-5114.